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Hi, I am Anshuva

Anshuva Samanta

Technical Support at Alliance Broadband Services Pvt. Ltd.

I am very tech-savvy. A positive attitude and gaining experience are the keys to a successful life, in my opinion. I am a software and hardware engineer with 6 years' experience with Apple Echo. In addition, I have worked on some projects with TCS. At present, I am working for a leading internet service provider as a Network Engineer. I'm also learning about Docker + Kubernetes as well as some networking and server stuff.

Leadership
Team Work
Communication
Smart Working
Fast Learner
Problem Solving

Skills

My Professional Life

1
Network Engineer
Alliance Broadband Services Pvt.Ltd.

Jul,2021 - Present, (Kolkata,Vizag,Bengaluru), India

Alliance Broadband enjoys a unique presence throughout India and is a market leader in the wired High Speed, Truly Unlimited Broadband distribution and delivery sector.

Responsibilities:
  • Manage the daily activities of local and wide area network systems, perform diagnostics, schedule preventative maintenance.
  • Responsible for installation, administration, and testing of network servers, operating system software,routers, switches, cabling, etc.
  • Provides response to emergency work requests.
  • Assist the Senior Network Engineers with developing, monitoring, and implementing network security procedures for safeguarding all networking systems.
  • Perform facility surveys for network communications and make recommendations for the layout and location of network components, equipment, cabling, and wiring.
  • Maintain records of work completed and in progress; and update network documentation to record installations, upgrades, and configurations.
  • Manage network management programs and prepare network status reports.
  • Assist/Support other network-related tasks/requirements as directed by management.
  • Available on-call to assist with trouble tickets as needed.
  • Manage projects and deliver on time with periodic status reports to management.
  • Manage and coordinate installation of new data services.

Technical Support Specialist
Cidermatics Pvt. Ltd.

Nov 2017 - Jun 2021, Kolkata, India

The Cidermatics Group provides Apple solutions for schools, academies, colleges, and universities that go far beyond just providing devices.

Responsibilities:
  • Working as a massive design and deployment system setup.
  • Pre-Sales Engineer.
  • Setup overall Networking
  • Educating Customer about the Apple Ecosystem,How to access the overall System and how to manage that.
2

3
Technical Support Engineer
Macintel Solutions

Nov 2014 - Sep 2017, (Kolkata,Siliguri), India

Assist Apple device users with high-quality support and services provided by Macintel Solutions.

Responsibilities:
  • Front desk engineer.
  • Customer handling, also educates the customers about Apple products and how to use and adopt new products.

Online Exam Coordinator
Tata Consultancy Services

2013, Burdwan, India

TCS iON is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB), Educational Institutions and Examination Boards.

Responsibilities:
  • Conduct the online exam with the TCS-ION team.
4

Achievements

Mac Integration Basics
Apple Inc. Feb 2019

macOS Support Essentials, The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who supports macOS users, manages networks or provides technical support for Mac users.

Apple Product Professional
Apple Inc. Dec 2015

Becoming an Apple product professional indicates that you have extensive experience with a particular piece of software or hardware. The certification tells potential clients or employers that you will be able to effectively manage their Mac needs competently.

iOS Technical Training
Apple Inc. Feb 2015

How to deploy and manage Apple devices even at the most significant scale. Every iOS device can be set up and configured automatically, eliminating the need for your IT department to handle each device individually.

Jetking Hardware And Networking Professional

Jetking Certified Hardware & Networking Professional (JCHNP) is a premium course offered by Jetking, which comprises complete training in hardware and networking.

Vacational Training Certificate
CMERI-Surface Robotics Lab. Jun 2011 - July 2011

Concept Model Design of The Art Technology & Detail Design of The Floor Sweepong Robot.

Hands on Training
CMERI Feb 2009

Hands-on Training Programming & Operation of CNC Machines